Guides and inspiration

How to generate a seamless Sales/CS handoff doc in seconds with AI

In this guide we’ll cover how to write better product documentation using CustomerIQ.

The CustomerIQ Chrome Extension helps you capture feedback from email, Google docs, online communities, social media, web pages, and more

The product requirement doc (PRD) is the centerpiece of every product initiative. Let's make one in 2 minutes.

Use CustomerIQ to synthesize the most frequently asked questions from your support channels then generate improved documentation

Classify feedback as a bug, feature request, inquiry, billing issue, and more with this template

Tag support issues with feature areas or names to help triage bugs and requests

Instantly sort support issues by priority using this template

Organize customer feedback by classifying it into pains, preferences, and needs.

Organize feedback describing strengths, weaknesses, opportunities, and threats

Use this template to analyze responses from your NPS survey

Instantly tag your insights by stage of customer journey

Use this template to instantly categorize your insights into empathy map sections

Use this template to understand customer needs and guide product development

Automatically organize your insights and build out your customer profile.