Discover and track customer needs and requests with AI
Finally, you have the data you need to prioritize your roadmap. CustomerIQ identifies and clusters every feature request, pain point, preference, and issue from sales calls, emails, and support tickets.
Every feature request in full context
CustomerIQ extracts highlights from every call, email, or ticket complete with context and contact records. Now you can quantify themes by mentions or account value to prioritize your roadmap.
Discover and quantify themes with AI
CustomerIQ's Views automatically cluster highlights so you can easily understand what themes are trending and what customers need most.
Understand how many people are talking about any topic
Sales or Customer Success requesting a certain feature? Search for how many people mentioned something similar across all your channels, from sales calls to support tickets.
Fits seamlessly in your workflow
Review AI suggestions and update your CRM or help desk directly from Slack. CustomerIQ integrations with your existing tech stack for real-time automations and insights.
