Updates and improvements to CustomerIQ
Now you can automate the data entry of any Hubspot CRM property (soon Salesforce). After each call or email where CustomerIQ identifies a new property value for contacts or accounts, you will be notified and the field will be updated. All automatically.
How it works:
For example, let's say you have a dropdown field for contact persona. Maybe certain persona values trigger a nurturing workflow setup by your marketing team.
Add this persona field as a property to CustomerIQ and the AI Assistant will automatically update it after a relevant call or email, automatically enrolling contacts in the right workflow.
From now on, your CRM will enrich with perfect data without anyone lifting a finger.