CustomerIQ surfaces customer feature requests, pain points, issues, and more from tickets in Zendesk. We surface themes and quantify by deal values so you can put prioritization on auto-pilot and make big bets with confidence.
Before CustomerIQ, the only way to get feedback from CS and support was to play a game of telephone. Now product, marketing, and success teams have every insight as they happen in real-time.
Get a deep understanding of exactly what's happening across all your tickets. Stay on top of feature requests, deal blockers, potential issues with accounts, and more.
With all your feedback in one place you can split highlights by account or contact segments, discover common themes, detect trends, or answer specific questions.
With your CRM connected we enrich every contact and account record with associated deal values and other fields. This makes it simple to quantify themes identified in Views with revenue from associated records. Put prioritization on auto-pilot and make big bets with confidence.
