Drive Revenue and Retention with AI
CustomerIQ is a powerful AI platform that seamlessly integrates with your CRM, help desk, and messaging apps to automate sales processes, extract insights, and help you win and retain more customers.
Supercharge your revenue and customer experience teams
Less time, better data
CustomerIQ automates and optimizes sales and CS workflows by providing CRM field entries, insight summaries, emails, and follow-up tasks. It ensures the right actions are taken at the right time by the right people, eliminating manual follow-ups and increasing efficiency.
Automated (field-level) data entry
CustomerIQ doesn't just summarize calls, it synthesizes field-level highlights to push to your CRM, replacing the need for manual data cleaning and expanding your segmentation capabilities. Highlight views allow you to tag contacts and accounts based on their needs, pain points, requests, and more.
Discover customer needs, requests, pain points, and praises in real time
CustomerIQ provides visibility into the pain points, feature requests, issues, trending across all your customer interactions. It identifies new themes as they arise in sales or support conversations, allows teams to track topics, and prioritize work from quantifiable insights.
Strategize and move accounts forward with the AI Assistant who knows everything about your customer
You've never seen AI content generation like this. CustomerIQ's AI Assistant helps you create content using customer intelligence so it's rooted in fact and customer needs.
Enterprise-grade
security and scale
We keep your data safe and private with built-in security features that stay up-to-date as security protocols evolve. Our data centers are U.S.-based, our third-party AI/ML models are not trained on your data, and we don’t retain ownership of your outputs.
Just a few things you can do with CustomerIQ
From documenting product requirements to planning a content strategy, you're about to supercharge your workflow.
Not just insights, action.
CustomerIQ is the only AI platform to discover insights & drive revenue with generative AI.
